Help for iPhone
How can we help?
Questions about your fishing plan, Pro access, or something that isn’t working? Contact LurePilot Support.
Email support
lurepilotsupport@gmail.comInclude your iPhone model, iOS version, LurePilot version, and what happened. A screenshot can help. Hide any personal information you don’t want to share.
Unlock or restore Pro
In the iPhone app, open Settings → Explore Pro and choose a plan. Apple handles the purchase and may ask you to sign in to your App Store account.
If you already subscribed, use Settings → Restore Purchases with the Apple Account used for the purchase. If access is still missing, email us with the message shown.
The separate LurePilot website preview has its own sign-in and its own free Pro preview. Its saved records and access do not transfer to the iPhone app.
Manage or cancel a subscription
Open Settings → Manage subscription in LurePilot, or visit your Apple subscriptions. Deleting the app or your fishing records does not cancel a subscription.
If Pro ends, existing saved spots and older private catches remain available to view or remove. Catch Feed is available to Free and Pro members; Pro adds the seven-day planner and saved spots.
Weather or location isn’t loading
Check your internet connection and try again. In version 1.1, tap the location button to open the map, type a town, lake, or ZIP in the search bar, choose a spot, and confirm. Cancel keeps your previous location. To use your current location, tap Use my location inside the map and allow location access when asked.
Water temperature is optional and should be entered only when you measured it. Air temperature is not used as water temperature.
Share a catch in version 1.1
Open Catch Feed and choose to post a catch. Sign in with Apple, choose a public display name, and accept the community rules. Select a photo you own or have permission to share. Caption, species, bait, measurements, and location are optional.
Location starts off. You can add just a lake or town name. Turn on Share exact map pin only if you want your selected coordinates to appear with the post. Photo GPS metadata is removed, but visible landmarks may still identify a place.
Why is my catch awaiting moderation?
All new catches are reviewed by LurePilot’s moderator before appearing in the public feed. You can see the status in My posts. Posting does not publish immediately, and there is no automatic approval time.
Share respectful fishing content. Harassment, hate, sexual content, graphic cruelty, spam, dangerous or illegal activity, and exposing another person’s private information are not allowed. Use a post’s menu to report a concern or block an angler. Manage blocked anglers in Community account, or contact support for help.
Remove a shared catch or community account
In Catch Feed → My posts, open your post’s menu and choose Delete post. To remove the community account and its posts and photos, open Community account → Delete community account. These actions do not cancel Pro or remove your local fishing records.
Find or remove private fishing records
Find saved spots in Settings → Saved spots. Catches from earlier versions are in Settings → Previous saved catches when you have existing records. On version 1.0, use Catch log. These private records stay on your iPhone and do not sync between devices or with the website preview. Restoring Pro does not restore fishing records.
Remove individual local records, or use Settings → Delete all fishing records. This does not delete Catch Feed posts. Device backups may retain earlier copies depending on your Apple settings.
Use the animated knot guides
Open Tips → Lure-tying guide. You can also open the guide from Today or Settings. Choose a knot, press Play, or move through each step. You can pause, rotate, and zoom. The bundled Palomar, improved clinch, and double uni guides work offline.
Explore bait colors and fishing tips
In Tips, choose one of eight bait types to explore its four color illustrations. From a recommendation, tap View bait & colors. Browsing another color does not change the original recommendation.
The 32 bait images are AI-generated illustrations, not photographs or precise rigging diagrams. Colors and hardware may differ from real tackle. Follow the actual lure and line manufacturer’s instructions.
Testing through TestFlight
Pro purchases in a version installed through TestFlight are test purchases and do not charge real money. Test subscriptions expire on an accelerated schedule, so access may need to be tested again. See Apple’s purchase-testing overview and TestFlight renewal schedule.